Talk to us about what you're building.

Whether you have a fully scoped project, a vague frustration, or just a question about how we work — this is the place to start. We read every message and reply personally. No autoresponders, no sales sequences.

Average first response under 2 hours during business days

Send us a message

Tell us what you're working on. The more context you give, the more useful our first reply will be.

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Visit Us

We're on Thika Road — but you don't have to visit to work with us

Most of our clients are spread across different cities and countries, and we do the vast majority of our work remotely. That said, if you're in Nairobi and prefer to meet in person, our doors are open.

Office

Thika Road, TRM Drive, Nairobi, Kenya Opposite TRM Mall · Free visitor parking

Business hours

Monday – Friday · 8:00am to 5:00pm EAT Saturday by appointment · Closed Sundays

Direct lines

+254 789 169 926 · +254 743 689 795 WhatsApp on the primary number

Contact by Department

Reach the right team directly

For specific enquiries, reaching the relevant desk directly saves time for everyone.

New projects & sales

Have a project you'd like scoped? Send a brief, or book a discovery call. We'll come back with a written scope and fixed quote.

Existing client support

Retainer clients get priority routing. If you're on a support plan, use the WhatsApp line that was set up at handover, or email below.

Careers & partnerships

We hire engineers, analysts, and product people throughout the year. Partnership enquiries also land here.

Before You Write

Things people ask before they reach out

The more context the better, but don't stress about format. Useful things to include: what your business does, what problem you're trying to solve, roughly how many people or locations are involved, and any deadline you're working against. If you have a rough budget in mind, mentioning it saves us both time — but it's not required.
During business hours (Mon–Fri, 8am–5pm EAT), our average first response is under two hours. Messages that come in overnight or on weekends get picked up first thing the next business morning. If it's genuinely urgent, WhatsApp is faster than email — that line is monitored outside normal hours for retainer clients and active incidents.
No. The discovery call is free, capped at 30 minutes, and has no strings attached. We use it to understand your business and figure out whether we're the right fit. If we're not, we'll say so and point you toward who might be.
Yes, happily. Send yours over and we'll sign it, or we can provide our standard mutual NDA if you'd prefer. We treat every conversation as confidential by default, but we understand that some businesses need the paperwork in place before they're comfortable sharing details.
Yes. A meaningful share of our work comes from outside East Africa — Europe, North America, and the Gulf. Discovery, scoping, and delivery all happen comfortably over video. We invoice in USD, GBP, EUR, or KES depending on what suits you.
That's completely normal, and honestly it's where most of our best conversations start. Describe what's frustrating you, and we'll help you work out whether the answer is software at all. Sometimes it isn't — and we'll tell you that, along with what to look at instead.

Prefer to skip the form?

Call us directly, or send a WhatsApp. We'll pick up. If we're on another call we'll call you back — usually within the hour.